Policies

Below are the terms and policies of Eat My Art. Please review and print the form to acknowledge, sign and forward to Eat My Art. 

Cake Order Policies

 

  1. Your initial deposit reserves your event date and is non-refundable.

  2. Your balance must be received  by the due date indicated or contract is subject to become null and void. Deposits remains non-refundable.

  3. The date of your final payment is the final date for any changes of size, style, embellishments or flavor(s) of the cake. Any changes requested after this date cannot be guaranteed and may be subject to additional charges.

  4.  Delivery and setup is based on distance to venue address. It is the responsibility of the you, the client, to arrange to have someone to allow access in the your facility, venue or home. If we cannot gain access into the building, your cake may be returned to the bakery for you to arrange pick up at another time. 

  5.  We are not responsible for any damage to the cake after setup is complete. You are responsible for providing an appropriate and secure table and environment for the cake(s). Cakes are heavy and require a sturdy table and optimal room temperature of 75 degrees or below.

  6. If flowers are provided by an outside vendor, we will arrange your preferred stems. This is included in your setup cost. You acknowledge, however, that fresh flowers are not a food product and may contain pesticides, insects, dirt or other contaminants.

  7. If you or your representative elect to pick up and set up your cake, you assume all liability and responsibility for the condition of the cake once it leaves the possession of Niki pitts of Eat My Art Creative Cakes.

  8. On occasion, we will photograph our cakes and we reserve the right to use any photos for display or promotion with no compensation to you.

  9. Our products may contain or come into contact with milk products, dairy, wheat, nuts, soy, gluten and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.

Performance of this agreement is contingent upon the ability of Niki Pitts, owner and artist of Eat My Art Creative Cakes, to complete the agreement and is subject to labor disputes or strikes, accidents, Acts of god, Natural disasters and/or other causes beyond our control.

 

“I ____________________________________________, agree to the terms set out in this contract and agree that I am the person(s) responsible for all payments, decisions and care regarding this cake order and concur with the terms of Niki Pitts, Owner and artist of Eat My Art Creative Cakes. This is an agreement between

 

Client signature _____________________________________________________

 

 

Date ___________________________________

 

Eat my Art creative cakes

 

 

Niki Pitts, Owner and cake artist

 

 

 

____________________________________________________________

Customer PICK-UP  Release FORM

Custom and Specialty Cake Pick-Ups

Tiered cakes and cakes with embellishments are extremely fragile and we always recommend delivery.


Niki Pitts, owner of Eat My Art Creative Cakes,  is not responsible for the cake(s), once it leaves our shop. We will not replace or refund damaged cakes.

If you plan to pick up, here are a few important tips:


*Bring an enclosed, air-conditioned vehicle with a flat/level surface to set the cake on.

(Seats and laps are not level!) A minivan, SUV, station wagon or hatchback are best.


*CLEAR vehicle space of loose objects that could fall onto or roll into the cake.


* Keep cake as  cold as possible during transport, and away from direct sunlight.


*Drive carefully. Turns, stops and starts should be performed in an EXAGGERATEDLY SLOW manner.  Avoid bumps, jiggling, hills, and use a very slow speed through curves.

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*If it helps, visualize that you are driving with an open bucket of red wine, and you must not swish or spill it whatsoever! Other drivers will give you the evil eye… that is okay; they can go around you!

I, the client,  understand the risk involved in transporting my own cake, and agree to take full responsibility for any damage that occurs once the cake leaves the care of Niki Pitts, decorator and owner of Eat My Art Creative Cakes.

__________________________________________________
Signed

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Date